Practice Team

Practice Management

• Lisa - Business Manager
• Estelle - Practice Manager
• Donna - Patient Services Manager

Practice Team

Medical Receptionist Team 

The Medical Receptionist Team man the Practice Reception areas in the Health Centre, supporting patients attending the practice for their appointments.

• Lynn
• Helen
• Debbie
• Sue
• Dianne

Patient Advisor Team

The Patient Advisor team will be your first point of contact when you telephone the practice. The team assist, advise and signpost patients to the most appropriate healthcare professional or service. 

• Zoe
• Vicki
• Ginny
• Debbie
• Rosie
• Deborah
• Shannon
• Elena
• Erin
• Eve

Medicines Management Team

The Medicines Management team produce patient repeat prescriptions, respond to medication enquiries (via the Reception team) and amend patient medications based on hospital correspondence.

Lisa - Pharmacy Technician
Karen - Prescription Clerk
Wendy - Prescription Clerk
Christina - Prescription & Registrations Clerk

Medical Secretaries

The Medical Secretaries team are able to answer patient enquiries concerning communications between the Practice and other agencies, e.g. Hospitals.

• Nicola
• Fiona
• Stella

Workflow Administration

The Workflow Administrative team is responsible for updating and summarising patients’ medical records, for organising the appointment system on the computer and undertaking regular audits of our achievements, operating a recall system for patients when appropriate.

• Anne
• Jane

Each team has a full knowledge of the services the Practice has to offer.

All members of the staff are happy to assist you with any enquiries.